Health & Wellness in School

Health & Wellness in School Coronavirus | Frequently Asked Questions

Coronavirus | Frequently Asked Questions

How is the CBE planning for the 2020-21 school year?

10 days ago

The CBE has a task force responsible for making plans for re-entry. This task force is preparing for the three different scenarios (normal operations, in-school classes with additional health measures and at-home learning). They are planning for how we will make adjustments in our schools and workplaces to ensure we comply with health and safety guidelines while supporting the delivery of quality learning. This includes the use of technology, the physical layout of classrooms, the potential impact on yellow school bus transportation, staffing requirements and much more. Learn more in our June 12, 2020 re-entry update to families.


We will provide more information as it becomes available and throughout the summer so that families can begin their own planning for the new school year. Please ensure your school has your correct contact information and watch the CBE and school websites for the most up-to-date information.​

How will I get my child's report card?

6 days ago

​Report cards will be available online this year through MyCBE / PowerSchool. Here is a link to the instructions.

Will breakfast programs and Brown Bagging for Calgary Kids lunch supports still be offered?

2 weeks ago

When school buildings are closed, regular breakfast and lunch programs will not be available. Here are some resources and supports that can help your family if food or other supports are needed during the upcoming weeks. It is important that you always check the websites of organizations however, as their locations, hours or procedures may change day to day.

Are CBE playgrounds open?

5 weeks ago

Yes, they are, but playground equipment is not sanitized, so users are encouraged to respect social distancing measures and wash their hands before and after using the equipment to prevent the spread of COVID-19.​

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Can I get a refund on fees I’ve already paid/do I still need to pay fees?

2 months ago

Refunds for noon supervision and transportation fees paid for March 16 until the end of June are nearly completed. We have finished processing refunds for online payments, crediting the payment card that was used for the original payment. Families have been informed by email to complete the e-Transfer request for by June 26 to receive their refund by e-Transfer. Once e-Transfer refunds are processed we will begin issuing cheque refunds, please allow 8-12 weeks (after June 26) processing time due to volume.  ​

Learn more about noon supervision and transportation refunds

We are also working closely with schools for refunds of other school fees that have been made to schools. School will contact families with more information on how those refunds will be provided.

Outstanding fees owed before March 16 still require payment.

How do I find more information about supporting my child’s learning at home, including how to access technology?

2 months ago

​Comprehensive information for all grade levels is posted in the Ongoing Learning section of our website. For information specific to your child's school, please connect directly with their teacher or principal.

Can CBE (high schools) hold 2019-20 graduation ceremonies in the fall? Why not?

2 months ago

​The CBE has set aside a half day in the 2020-21 school year to celebrate graduates from the 2019-20 school year. Watch your school's website for more information.

Do I have to write diploma exams? How and when will these take place?

3 months ago

The government has cancelled all Grade 6 and 9 provincial achievement tests and Grade 12 diploma exams. Under special circumstances, students can request to write a diploma exam. For more information, please review Alberta Education's FAQ document on Education Continuity.

If you have questions or are not sure if your child qualified under special circumstances, please contact your child's high school principal or assistant principal(s).

When will classes resume/schools open for students?

3 months ago

​The first day of school for all CBE schools is Tuesday, Sept. 1. 

By Aug. 1, 2020, the Alberta government will determine under which scenario classes will begin. 

Have you cancelled group rentals and activities that use CBE schools and spaces?

4 months ago

Yes, all public rentals of CBE facilities have been cancelled from March 13 to June 30 with the possibility of extension. These rentals will be fully refunded. We are working with the City of Calgary Recreation and partners to issue notifications. If you are a public rental group that has a permit from the City of Calgary Recreation contact 311. All other rental inquiries are to go to during this period.

Can we hold School Council or Parent Society Meetings? We have urgent business to attend to.

4 months ago

​In-person meetings cannot be held. If School Council and or Parent/School Societies have business that they need to attend to, please conduct these meetings using technology such as Skype, email or telephone calls. For the safety of everyone, please follow the guidelines and direction set by AHS and the government and do not meet in schools until classes resume.

How can I access the school to pick up my belongings?

4 months ago

​Each school is coordinating a time for parents or students to come to the school and collect their personal belongings. Please do not drop in at the school outside of this window. We need to be mindful of social distancing guidelines and the number of people accessing the building at each time, so we ask our families to respect this time window and gather their belongings quickly. If you are ill, please do not come to the school. Please contact your school to make other arrangements.

Are you reinforcing hand washing in schools and workplaces?

4 months ago

Alberta Health has provided the following Hand Hygiene and Respiratory Etiquette, which we are reinforcing with our staff and students:

Hand hygiene with plain soap and warm water is preferred in schools. The mechanical action of hand washing is effective at removing visible soil as well as microbes. In instances where hand washing sinks are not available, supervised use of alcohol-based hand sanitizers containing at least 60% alcohol may be considered. If hands are visibly soiled, alcohol based hand sanitizers may not be effective at eliminating respiratory viruses.

Students/children and adults in the child care setting should clean their hands:

  • before leaving home and on arrival at school
  • after using the toilet
  • after breaks and sporting activities
  • before food preparation
  • before eating any food, including snacks
  • after contact with saliva or nasal secretions after diapering a child
  • before using shared materials such as arts and craft supplies
  • before leaving school and on arrival at home

We are also reinforcing respiratory etiquette, which includes covering the mouth and nose during coughing or sneezing with a tissue or a flexed elbow and disposing of used tissues in a plastic-lined waste container, followed by hand hygiene.

Will we be notified if a member of our school community is asked to self-isolate?

4 months ago

AHS will take the lead in notifying a community when they believe there is reason to be concerned about exposure to a case of COVID-19. Earlier (Mar. 9) we did communicate information to specific school communities, however, as numbers increase and AHS increases testing protocols, it is important that AHS lead this communications process. We must make sure to treat families with respect, fairness and compassion with a focus on dignity and privacy protection.

In certain circumstances, AHS is directing Albertans to self-isolate and is increasing testing for COVID-19. Self-isolation is a precautionary measure and does not mean that the individual is infected with COVID-19.

  • Families in some of our schools have been asked by AHS to self-isolate. If you or your child is at risk due to close contact with COVID-19, AHS will notify you.
  • Family members not flagged for testing by AHS and who are not showing symptoms may continue their regular routines such as going to work and attending school.
Last modified: 4/23/2020 3:46 PM
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