Busing & Transportation

Busing & Transportation General Transportation

2025-2026 School Year Registration Ongoing

Registration for the 2025-2026 school year is ongoing. Students will be added to the closest existing stop with available space. Processing times could be up to six weeks. Families are responsible for transportation until their registration is confirmed.

Transportation is an annual service that can be paid monthly. Families are not able to register for only certain months ahead of time. Once registered, service continues until a cancellation is submitted. even if the bus isn’t used every day.​

Eligibility​

General transportation (big yellow school bus) is available to students who:

  • Attend their designated school, and
  • Live beyond the school walk zone, and
  • Are assigned to general transportation as their mode

All high school students and some Grade 6 to 9 students are designated to Calgary Transit.

For the purpose of transportation, only the student’s primary address in our student information system will be used to establish eligibility.

For registration information, go to the "Register" section at the top of this page.

Bus Routes and Stops

Families can find bus route, stop location and stop time information through MyCBE, once a student has been added to a route. 

  • The stop time shown is the time the bus leaves the stop. Please be ready at least five minutes before the scheduled departure time. 
  • Buses will not wait at or return to stops once they have left. 

Bus routes are created based on registrations received by the deadline. Routes and stop locations may change during the school year or from year to year.

To request a change, families can fill out the Bus Stop Change Request Form in MyCBE​.

Please note, drivers may not change the stop location. All requests must come through CBE Transportation.​

Getting to the Bus Stop​​

Families are responsible for student safety to, from, and at the bus stop

Bus stop directions are not sent through email. To plan your route from home to the bus stop, use free tools like Google Maps. You can click on the "See on Map" link in the bus stop description from MyCBE​ to open the bus stop location in Google Maps. ​If there is a discrepancy between the bus stop description and the Google Maps location, the bus stop description will be considered accurate and should be followed.​

Each bus stop includes the following details:

  • Direction: Northbound/Eastbound/Southbound/Westbound (This is the d​​​irection the bus will be travelling).
  • Street Name (1st): The street the bus stop will be located on
  • Before/After: Whether the stop is before or after the cross street
  • Street Name (2nd): The cross street the bus stop will be located before or after
  • NW/NE/SE/SW: The quadrant of the city that the bus stop is located
  • Landmark: A landmark that provides a visible location to identify the bus stop​

Example

As a sample bus stop location of "Eastbound Main Street after Main Avenue NE at the CT Stop", the bus stop would be located:

  • On the south side of Main Street (since the bus would be travelling eastbound)
  • After Main Avenue NE
  • At a CT (Calgary Transit) Stop

Ride Times

In general, ride times are an hour or less each way. Due to the distance some students must travel to alternative or specialized programs, ride times may be longer in some cases. ​

Parent Pick-Up at the Bus

  • Families of kindergarten students are asked to meet their child at the door of the bus to ensure their safety. Drivers only ensure kindergarten students and students who receive door-to-door specialized transportation are met by a parent or guardian.
  • If you would like your child in Grade 1 and up, who does not receive door-to-door specialized transportation, to be met by a parent or guardian at the door of the bus, please send an email to transportation@cbe.ab.ca, and a note will be added to the route.​

Bus Orientations

Service Levels and Fees for 2025-2026

Transportation for the Regular Program

Bus ​eligible students will have a bus stop within 1.6 km for elementary schools and 2.0 km for middle or junior high schools, using driving distance. Students in kindergarten get one- way transportation. This is a set fee for the school year that is not adjusted based on actual usage.

Student Category

Fee

Lives 2.4 km or more from school and Grade 1-9

$360

Lives less than 2.4 km from school and Grade 1-9

$360

Kindergarten student

$180 (1-way)

Transportation for Specialized Programs

Find more information in Specialized Transportation.

Transportation for Alternative Programs

Find more information in Transportation for Alternative Programs.

Conditional Ridership

Conditional ridership may be available to students who are not eligible for general transportation. 

Conditional ridership: 

  • is not guaranteed; 
  • must be applied for every year using MyCBE​
  • must be approved by Transportation Services before riding; 
  • has a fee; 
  • is offered on a first come, first served basis; 
  • means the student must access an existing stop; and 
  • ​is granted based on the above criteria; should routes change or if qualified students are added to a route and the bus becomes overcrowded, conditional riders may be removed to accommodate these changes 

Parents must have alternate transportation arrangements in place in case approval is not received before the start of the school year, in case the registration is not approved, and/or in case the conditional rider status is removed in the school year. This is a set fee for the school year that is not adjusted based on actual usage.

Grade

Fee

1-9

$360

Kindergarten

$180 (1-way)

Alternate Addresses

We’ve heard from families that they would like more flexibility to access bus stops and routes to support childcare arrangements and changing family schedules. CBE Transportation allows families to add a second address to their transportation registration to have access to two bus stops and/or routes.

Note | Bus stops may only be added within the attendance area for the school and outside the walk zone. The information collected from parents informs bus route planning but does not guarantee a stop at the exact location requested.

To participate in the program, you must:

  1. Register for transportation in MyCBE by the deadline.
  2. Fill in the Request for Alternate Address form in MyCBE and provide one additional address and schedule for your child. Note: the form will only appear after you register.

CBE Transportation will review each request to determine if the request can be accommodated. Families will be notified of the decision within six weeks of application.

The cost of this request, if approved, is $180.

Frequently Asked Questions - Alternate Address

Service Delays

The service providers (transportation companies) own and update the bus status apps. Contact them with questions if you are unable to add a route, unable to track the bus, etc. The contact numbers for each provider can be found on this webpage.

Please plan ahead for using transportation in cold weather.

Southland Bus Status

You can use the MyBusStop web application GPS tracking service to see real-time information and route delays. Real-time information may not always be available, but the app will still have posted delays.

Register and create an account using your school code. Codes change each school year and will be provided in MyCBE.

MyBusStop Parent Brochure

MyBus Stop Notifications

MyBusStop FAQ

For technical support, email admin@mybusstop.ca

First Student Bus Status

You can use the FirstView web application GPS tracking service to see real-time and route delays. Real-time information may not always be available, but the app will still have posted delays.

Register and create an account.

FirstView ParentView Getting Started Guide

ParentView Video Guide

For technical support call 888-889-8920 or email support@firstviewapp.com

First Student Bus App

Fenton Bus Status

The Bus Status mobile app is free to download from the App Store and Google Play.

Parents and students select their buses in the app and receive a push notification any time one of their buses is delayed or canceled.

Select Fenton Bus Lines Inc. as your District.

Fenton Bus Status App Instructions

For technical support call 825-407-8358.

Fenton Bus Status Guide 

Stock Transportation

Parents and students may select their buses in the app and create alert zones around drop-off and pick-up points.

Download the BusZone app from the App Store or Google Play. Enter the School Access Code provided in the instructions.

BusZone App Instructions for CBE Families

BusZone Parent User Guide

For technical support, email buszone5102@nellc.com

Stock Transportation BusZone App 

Transdev Bus Status

The WheresTheBusTM App provides up-to-the-minute arrival time and bus location information. The app is free to download from the App Store and Google Play.

Follow the instructions to create an account, log in and access real-time bus information.

WheresTheBus Signup Instructions

WherestheBus App Overview

For technical support call Transdev at 587-349-6652.

Transdev Bus Status App 

 

Willco Transportation

For support call Willco Transportation at 403-242-1

176.

​Cancellations

Requests are completed through MyCBE.

Each year, families have until September 30 to cancel without any fee being charged. Cancellations for the rest of the year must be received within 30 days of the last day service was used. Transportation fees will continue to be charged until a cancellation is received, regardless of usage. Prorated refunds are only issued based on future months.​​

Frequently Asked Questions - Alternate Address

Can you provide some examples of the use of an alternate address?

Requests must be made for weekly or bi-weekly use of a bus stop or bus routes to a second address.

  • Pick-up at one bus stop in the morning and dropped off at a different bus stop in the afternoon. This may involve taking the same bus or being assigned to a different bus route for the alternate address.
  • Use of different addresses for consistent days during a week (i.e. every Tuesday and Thursday) or alternating weeks.

Are there limits on the alternate address I can provide?

Families can only submit one additional address.

Will the bus stop be at the alternate address I provide?

No, the second address will be considered when bus routes are created. It is not the pick-up/drop-off location. Bus stops will still be within CBE Transportation bus stop guidelines:

Bus stops may only be added within the attendance area for the school and outside the walk zone​

Can I request a specific pick-up or drop-off time?

No, these times are determined as part of the entire route travel times and distance.

Can conditional riders submit an alternate address request?

Yes, conditional riders can submit a second address. However, should routes change or if eligible students are added to a route and the bus becomes overcrowded, conditional riders may be removed to accommodate these changes.​​​​​​​​​​​​​​​​​​​​​​​​​​

Contact Us

Southland Transportation

North

403-726-5963

South

403-726-5966

Southland Yard Boundaries Map


First Student

403-531-3900


Fenton Bus Lines

825-407-8358


Stock Transportation

587-430-3191


Transdev

587-349-6652


Willco Transportation

403-242-1176


CBE Transportation

Call Centre for General Information

1-403-817-7433

Transportation Team

Hours

Monday – Friday
9:00 AM – 3:00 PM
 
The office will be closed on all holidays and system-wide non-instructional days.

 

 

 






Last modified: 8/28/2025 9:48 AM
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