CBE has replaced the Employee Password Tool with the Microsoft Self-Service Password Reset (SSPR) Tool. The SSPR lets you reset and manage your CBE password or passphrase securely online, whenever you need to. It uses secure methods to verify your identity and protect your information.
Find the section below that applies to you:
New CBE Employees:
Setup Your Recovery Options
Current CBE Employees:
Manage Your Recovery Options
New CBE Employees: Setup Your Recovery Options
Visit the link below to begin.
Self-Service Password Reset Setup
Microsoft will ask you to set up one, or both recovery options so you can reset your password later.
Phone (default option)
You can receive a code by:
Below is a sample six-digit verification code text message from Microsoft. Your code will be unique to you.
Enter the six-digit code into the screen as shown.
Once verified, Microsoft confirms your recovery method is setup.
Personal Email (recommended option)
You can choose to set up a personal email recovery:
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Select “I want to set up a different method"
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Choose “Email"
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Enter your personal email address
Below is a sample six-digit verification code emailed from Microsoft. Your code will be unique to you.
Enter the six-digit code into the screen as shown.
Once verified, Microsoft confirms your recovery option is setup.
Current CBE Employees: Manage Your Recovery Options
Update your recovery options, anytime you've changed phone numbers, or email.
From here, you can:
CBE recommends adding both a phone number and email for more recovery flexibility.
Microsoft will ask you to verify any changes before saving your updated info.
Using SSPR to recover your Password/Passphrase
Microsoft makes it easy for you to manage your recovery options, anytime you've changed phone numbers, or alternate email.
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Enter your CBE email and complete the CAPTCHA security check
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🔍 CAPTCHA confirms you're a real person—not a bot
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Choose your recovery option (phone or email)
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Receive a unique code by text or email
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Enter the code
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Click “Next" and create your new password or passphrase
Only part of your recovery info will be visible — for example, just the last two digits of your phone number. This keeps your information private and secure.
No one else can see or use your email or phone to reset your password.
Review the Passwords & Passphrases Insite page for tips on creating a strong passphrase.
!Attention Mac Users
First use the checklist then change your password, to avoid needing assistance from the Service Desk.
View Instructions
Frequently Asked Questions
Why do I need it?
It replaces the old CBE employee password reset tool. You can now manage your password on your own, securely and conveniently without contacting the Service Desk.
How does Self-Service Password Reset work?
It works like online banking. You set up your recovery method(s), then use them to verify your identity if you forget your password.
How do I set it up?
Use https://aka.ms/ssprsetup to set up, or update your phone or email.
What recovery methods can I use?
You need to enter at least one recovery method for password recovery. No one else can see or use this information.
When should up my recovery methods?
Right away! Or if you are prompted with the "Let's keep your account secure" screen, setup your recovery methods right away. Or if you need to update your phone or email, visit https://mysignins.microsoft.com/security-info
Where can I use this?
Anywhere on any internet access. On CBE computers, mobile phones, or any personal device.
What can I do with SSPR?
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Reset or recover your password/passphrase
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Change your password/passphrase
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Updating your recovery methods (phone/text, personal email)
