Fall Transportation News
Yellow School Bus Route and Stop Information for 2024-2025 Now Available
CBE Transportation has released the yellow school bus routes and stop information for the 2024-25 school year. Families can access this information exclusively through their
MyCBE account under “Bus Routes and Stops." Please note that only registered riders should use transportation services, and route updates for new registrations may take up to six weeks to process.
As the school year begins, be prepared for potential transportation delays or cancellations due to ongoing driver shortages. Families will receive a transportation registration confirmation email in September, with fees posted in MyCBE by mid-October. Cancellations without financial impact are available until the end of September.
For more details, please review the
Transportation Family Checklist.
Guiding Principles
Families are responsible for the safe passage of students to and from the bus stop and at the bus stop.
We support student learning by ensuring students arrive safely, on time, and ready to learn by providing safe, reliable, efficient, and sustainable transportation services.
New & Emerging Communities
Transportation from new or emerging communities which are still undergoing construction and development of roadways does not always align with regular transportation guidelines. The challenge in these new communities is that there is often no safe path, clear of obstructions (construction supplies and equipment), on City maintained roads for the yellow bus to enter and circle around as needed. School bus stops may be in adjacent communities for the regular program. School bus stops for alternative programs follow the congregated stop model.
Transportation Services will regularly monitor safety and progress of construction and roads in new areas, and change the location of stops as required during the year.
Calgary Transit
Calgary Transit does not provide service to new or emerging communities until it meets their guidelines. Students may use Calgary Transit in adjacent communities.
If Calgary Transit is not available in the new and emerging community or adjacent communities, yellow school bus service is added if:
Yellow school bus transportation does not exist in an adjacent community; and
Yellow school bus transportation is deemed safe to be added to the new or emerging community.
Transportation Forms
Families register and pay for transportation using
MyCBE. Paper forms are available on
Forms You Need; please scroll down to the header "Transportation."
Feedback
To discuss a concern about a driver/service issue, start with the service provider. If the situation is unresolved, please contact Transportation Services directly at
transportation@cbe.ab.ca. The concern will be investigated and you will receive a response from Transportation Services. To commend the service of a driver, contact the service provider directly. If you do so by email, copy
transportation@cbe.ab.ca so we can also follow-up with our gratitude.
To discuss a concern other than a driver or a service issue, please contact Transportation Services directly at
transportation@cbe.ab.ca. If the concern is unresolved, please follow the
Concerns and Complaints process.
Transportation Engagements & Reviews
