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Busing & Transportation : Getting Students to School
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Busing & Transportation

Getting Students to School

Notice | Schools may experience slight yellow school bus delays on Thursday, Feb. 22 and Tuesday, Feb. 27. Southland Transportation will be providing student transportation to the One World Conference and the Calgary Hitmen Be Brave events that could cause potential delays of up to 30 minutes that could impact regular service in the morning or afternoon. 

Please check the MySchoolBusMonitor website for bus delays. Thank you for your patience and understanding.​

The yellow school bus registration confirmation emails were sent on Thursday, Nov. 23. Families had until Thursday, Nov. 30 to cancel registration with no financial penalty using their My CBE Account. Applicable fees are loaded into My CBE Account and are now due. 

The 2017-18 transportation service levels and fees were announced on May 16, 2017.

Transportation registrations can be completed using My CBE Account.

For students using Calgary Transit, families will need to purchase monthly bus passes available at many convenience and grocery stores. Please ensure that you keep the passes and receipt of purchase for a rebate. More information about how to claim your rebate will be provided later in November.

Families may also apply at the City of Calgary’s Fair Entry Program to access a low-income Calgary Transit pass.

Transportation Manuals

​The Student Transportation Guide provides detailed information for parents about registration processes, busing guidelines and provides answers to some of the most frequently asked questions. 
The Complex Learning Needs Student Transportation Guide provides more specific information about registration processes, busing guidelines and answers to some of the most frequently asked questions for families using Complex Learning Needs transportation.

Route Maps

Click here to find your child’s 2017-18 yellow school bus route map. Maps are organized by school name and route letter. Schools that have more than five buses (not including kindergarten) may also have an overview document to help parents identify their child's route map by its letter (Bus A etc.). 

Applying for Busing

Families can pre-register their child for yellow school bus transportation online using their My CBE Account. Pre-registration took place from May 23 to June 11, 2017. Registrations will continue to be accepted throughout the summer and into the new school year.

Complete one registration per family and include all students eligible for all modes of transportation—except Calgary Transit. 

Cancelling Busing

Parents/guardians who submitted at pre-registration will receive a confirmation email in October. You can cancel your transportation pre-registration with no financial penalty using My CBE Account or by replying the confirmation email.

After November 2017, a pro-rated refund will be considered for cancellations. No refunds will be processed for service cancelled after April 30, 2017 or for individual trip delays.

Conditional Riders

Conditional riders refer to those students who are approved to ride a yellow school bus when they are not otherwise eligible for service. This may occur when:

  • There is an existing bus stop that is closer to home than the distance to school for a student who is outside of the transportation service area.
  • The student is not attending their designated school, in either a Regular or Alternative program.
  • The student is not attending their designated school for a Regular Program but has a sibling in an Alternative Program at the same school.
  • The student has a sibling on a Complex Learning Needs route and wants to ride to the same school, using the same form of transportation. This applies even if it is their designated school but not the normal means of transportation.

To be accepted as a conditional rider, students:

  • Must access an existing stop.
  • Must be told by Transportation Services that there is space on the bus.
  • Must pay the transportation fee; fees are not waived for conditional riders.

No bus routes or additional buses will be put in place to accommodate conditional riders. Ridership is not guaranteed and must be applied for every year. Requests are processed on a first-come, first-served basis.

Parents must wait for written approval from Transportation Services before starting to ride the bus. In some cases approval may be provided before school starts. In others, we have to wait to make sure there will be room on the bus, including space for late registrations or new students.

The Conditional Rider School Bus Transportation registration begins after regular registration closes.

NOTE: Transportation Services is unable to respond to telephone or email inquiries regarding possible dates for approval.

Parents must have alternate transportation arrangements in place until approval is received, or in case registration is not approved. Principals accepting a student from outside a school’s designated area must advise parents of the family responsibility for transportation.

Transportation to New/Emerging Communities

Transportation from new or emerging communities which are still undergoing construction and development of roadways does not always align with regular transportation guidelines. The challenge in these new communities is that there is often no safe path clear of obstructions (construction supplies and equipment) on City maintained roads for the yellow bus to enter and circle around as needed.

Yellow school bus service for K-9 students will include:

  • stops that are as safe as possible to access for both students and buses. This may be in a neighbouring community.
  • stops that are located at the same distances for students in similar programs in developed areas, where possible and safe to do so.

Transportation Services will regularly monitor safety and progress of construction and roads in new areas, and change the location of stops as required during the year.

If there is no Calgary Transit service in the community, CBE will provide yellow bus service to high school students.

Transportation Engagement

In the spring of 2016, the CBE began engaging with parents, students, staff and community members as it develops a long-term transportation strategy for student transportation.

Visit the transportation engagement page for more information and details about how you can subscribe to receive updates.


 Transportation Forms


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8:30 AM – 4:00 PM

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Last modified: 2/14/2018 9:12 AM
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