While the majority of CBE bus routes have a regular driver assigned to the route, our transportation service providers continue to face a bus driver shortage that is impacting many students and schools.
To help mitigate the impact on students and schools of this ongoing and continent-wide driver shortage, CBE has taken a number of steps in response:
The bus driver shortage is one being experienced across the province and across the country. We committed to continuing to explore solutions to ensure students are able to access their school and in so doing minimize the impact on students, families, and school communities.
Registration for 2023-24 Ongoing
The deadline to be included in route planning for the fall was June 11. CBE Transportation continues to accept registration after the deadline; however, students are added to the closest existing stop with available space. Processing times could be up to six weeks at the beginning of the school year due to volume. Families are responsible for transportation until their registration is confirmed.
There is no financial obligation for registration; families have until the fall to cancel without a fee.
If families are moving and would like their new address considered on the registration form, please fill in a paper form and note on the form that you are moving along with an approximate date. Paper forms are available on
Forms You Need.
General transportation (big yellow school bus) is available to students who:
- Attend their designated school, and
- Live beyond the school walk zone, and
- Are assigned to general transportation as their mode
All high school students and some Grade 6 to 9 students are designated to
For the purpose of transportation, only the student’s primary address in our student information system will be used to establish eligibility.
Bus Routes and Stops
Bus route, stop location and stop time information are available through
MyCBE to registered students who have been added to a route. The stop time provided is the time the bus leaves the stop. Please be at the stop at least five minutes before the scheduled departure time. Buses will not wait at or return to stops once they have left. Families of kindergarten students are asked to meet their child at the door of the bus to ensure their safety. Drivers only ensure kindergarten students are met by a parent or guardian. If you would like your child in grade 1 and up to be met by a parent or guardian, please send an email to
email@example.com, and a note will be added to the route.
Service Levels and Fees for 2023-24
Transportation for the Regular Program
Bus eligible students will have a bus stop within 1.6 km for elementary schools and 1.8 km for middle or junior high schools. Students in kindergarten get one way transportation. This is a set fee for the school year that is not adjusted based on actual usage.
Lives 2.4 km or more from school and Grade 1-9
Lives less than 2.4 km from school and Grade 1-9
Transportation for Specialized Programs
Bus eligible students who have been directed to a special education program and assigned to general transportation will have a bus stop within 1.6 km for elementary schools and 1.8 km for middle or junior high schools. The transportation fee is $260. This is a set fee for the school year that is not adjusted based on actual usage.
Transportation for Alternative Programs
Students attending Alternative Programs access general transportation under a congregated stop model.
Conditional ridership may be available to students who are not eligible for general transportation.
- is not guaranteed;
- must be applied for every year using
- must be approved by Transportation Services before riding;
- has a fee;
- is offered on a first come, first served basis;
- means the student must access an existing stop; and
- is granted based on the above criteria; should routes change or if qualified students are added to a route and the bus becomes overcrowded, conditional riders may be removed to accommodate these changes
Parents must have alternate transportation arrangements in place in case approval is not received before the start of the school year, in case the registration is not approved, and/or in case the conditional rider status is removed in the school year. This is a set fee for the school year that is not adjusted based on actual usage.
We’ve heard from families that they would like more flexibility to access bus stops and routes to support childcare arrangements and changing family schedules. CBE Transportation allows families to add a second address to their transportation registration to have access to two bus stops and/or routes.
Note | All addresses must be within the attendance area for the school and outside the walk zone. Maps can be found on the school profile on the
CBE School Directory. The information collected from parents informs bus route planning but does not guarantee a stop at the exact location requested.
To participate in the program, you must:
- Register for transportation in
MyCBE by the deadline.
- Fill in the
Request for Alternate Address form in
MyCBE and provide one additional address and schedule for your child. Note: the form will only appear after you register.
CBE Transportation will review each request to determine if the request can be accommodated. Families will be notified of the decision within six weeks of application. If it is approved, the second address will be used as we are creating new bus routes.
The cost of this request, if approved, is $110.
See the frequently asked questions below for more information.
In general, ride times are an hour or less each way. Due to the distance some students must travel to alternative or specialized programs, ride times may be longer in some cases.
Bus Route and Stop Changes
Bus routes are developed using registrations received by the deadline. Bus routes and stops are subject to change throughout the school year and between school years.To request a change, parents/guardians can complete a Bus Stop Change Request Form available through
MyCBE. As a reminder, families are responsible for student safety to, from, and at the bus stop. A bus stop change will not be considered based on the path students use to get to or from a bus stop including any road crossings. Please note, drivers may not change a stop location. All requests must come through CBE Transportation.
For registered students, if families move over the summer, and cannot update their new address with the school, please email
firstname.lastname@example.org as soon as possible so the route and bus stop assignment can be updated.
All service providers other then Southland, First Student and Fenton will call families when there is a delay. Our new service providers, JR's Transportation and Transdev will notify CBE Transportation of any delays, and CBE Transportation will notify families through School Messenger as an interim solution while they work on operationalizing an app for families.
Please plan ahead for
using transportation in cold weather.
Fenton Bus Status
The Bus Status mobile app is free to download from the App Store and Google Play.
Parents and students select their buses in the app and receive a push notification any time one of their buses is delayed or canceled.
Select Fenton Bus Lines Inc. as your District.
Fenton Bus Status App Instructions
Requests are completed through
MyCBE. Each year, families have until September 30 to cancel without any fee being charged. Cancellations for the rest of the year must be received within 30 days of the last day service was used. Transportation fees will continue to be charged until a cancellation is received, regardless of usage. Prorated refunds are issued based on future months.
Frequently Asked Questions - Alternate Address
Can you provide some examples of the use of an alternate address?
Requests must be made for weekly or bi-weekly use of a bus stop or bus routes to a second address.
- Pick-up at one bus stop in the morning and dropped off at a different bus stop in the afternoon. This may involve taking the same bus or being assigned to a different bus route for the alternate address.
- Use of different addresses for consistent days during a week (i.e. every Tuesday and Thursday) or alternating weeks.
Are there limits on the alternate address I can provide?
Families can only submit one additional address. This address must be within your school’s attendance area and outside of the walk zone. Maps can be found on the school profile on the CBE website.
Will the bus stop be at the alternate address I provide?
No, the second address will be considered when bus routes are created. It is not the pick-up/drop-off location. Bus stops will still be within CBE Transportation bus stop guidelines:
- Mandated Riders: Elementary - stop within 1.6 km and Middle/Junior High School - stop within 1.8 km
- Non-Mandated Riders:
Congregated stop for alternative programs or community stops for regular programs
Can I request a specific pick-up or drop-off time?
No, these times are determined as part of the entire route travel times and distance.
Can conditional riders submit an alternate address request?
Yes, conditional riders can submit a second address. However, should routes change or if eligible students are added to a route and the bus becomes overcrowded, conditional riders may be removed to accommodate these changes.